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New Market West

On Monday – Thursday, virtual business hours at this location are 8:00AM – 4:00PM except for some in-person appointments. The lobby window is open Tuesday – Thursday from 9:00AM – noon and 1:00PM-3:00PM. Information is available here about rent assistance, apartment communities, the Section 8 waitlist, and other programs. The office is closed to the public on Fridays, without an appointment.

Hollywood East

On Monday – Friday, from 9:00AM – 4:00 PM, the Property Management Department is open on the non-residential side of our Hollywood East location. You can visit us here for assistance with properties that are managed by Home Forward, including the status of existing waitlist applications.

Reach us in person, by phone, or by email.

Main Number: (503) 802-8300

TTY: (503) 802-8554 (TTY)

Property Management: (503) 280-3750

Rent Assistance: (503) 802-8333

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    For Spanish, Russian, Vietnamese, Somali, and Arabic, this site uses Google Translate. Please contact us if any information provided in your language is incorrect or unclear. Vital forms are all translated by a specialized service. Read our Limited English Proficiency (LEP) Plan here.

    Attention residents

    As some of you may have heard, on August 20th 2023 the Portland Water Bureau’s regular testing of water quality detected small amounts of the bacteria Cryptosporidium. Since learning of this, Home Forward staff has been in contact with the Portland Water Bureau.

    We have been assured that healthy individuals can and should continue using water as normal.

    If you are immunocompromised or are taking an immunosuppressive drug, you can kill any potential cryptosporidium bacteria by boiling your water for 1 minute before consuming.

    • If you are boiling the water to drink, let the water cool.
    • Iodine and Chlorine do not kill this bacteria, and to treat for potential bacteria you should boil the water.
    • If you have questions please reach out to your property manager or resident services coordinator.

    Please visit the Center for Disease Control website to get additional information.